The very first thing you should do is find three companies so you can compare their quotes as well as their expertise. You should ensure that you ask the person representing the company specific questions in order to ensure you find the best window replacement company that will met your requirements.
What you should learn about each company
When talking on the phone or in person, ask for an actual address and telephone number. Too many times when you call you will only get an answering machine or answering service and this is a company you may not wish to use. It is best to have a local company with a physical address and telephone number so you can visit or contact them when needed instead of waiting for a callback.
The next and possibly one of the most important things to learn is if the company has insurance. A professional company should have both workers’ compensation insurance and comprehensive liability insurance. If there is no insurance and an accident occurs, your homeowner’s insurance may have to cover the event. Always ask to see certification for both of the insurances above to protect yourself from being liable in the event of an injury.
Some states and cities require contractors to be licensed in order to replace windows. If you live in one of these areas, then you should always ensure the company has proper credentials.
Ask how long the company has been replacing windows along with references. You should always follow up with the references and ask about the quality, if they stayed within their quote and if they finished in a timely manner. It would be a good idea to have at least a list of ten referrals, even though you do not check with each one, just call three or four. This will give you a good idea if the company is the one you really want to replace your windows.
During the interview, ask for a written warranty. Just because a company has a long warranty does not mean that they are the best company to choose. Talking with the references should provide you with the answers you need. The window company should have a warranty for any defects in the window as well as the replacement company should warrant their work.
Ask for estimates as well as their professional ideas on which windows are best for your home. A quote or estimate may not be the exact figure as other issues may come up during the installation, but it should be very close. The contractor should also provide you with information along the way so you know if you are still within budget and deadline. Thermobilt windows is a great place to start.
Article Submitted By Community Writer